Privacy policy

Last updated: April 22, 2026

At YueDesk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment-related information (processed securely via PayPal)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (such as pages visited and time spent)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal obligations

We only use your information for legitimate business purposes.

Payment Information

All payments are processed through PayPal.
We do not store or have direct access to your full payment details such as credit card numbers.

Please refer to PayPal’s privacy policy for more information on how your payment data is handled.

Sharing Your Information

We may share your information with third parties only when necessary, including:

  • Payment processors (PayPal)
  • Shipping and logistics providers
  • Service providers that support our website operations

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You can manage or disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)

To make such requests, please contact us via email.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal and tax obligations
  • Resolve disputes

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 service@yuedesk.com