Shipping policy

At YueDesk, we are committed to providing a clear and reliable shipping experience for our customers.

We currently ship exclusively within the United States.
Orders with shipping addresses outside of the United States will not be processed.

We offer free standard shipping on all orders within the United States.

Orders are typically processed within 1–3 business days after payment is successfully completed.

Processing includes order verification, quality checks, and packaging.

Please note:

Estimated delivery time is 5–12 business days after dispatch.

Delivery time may vary depending on:

We do not guarantee exact delivery dates, but we strive to deliver within the estimated timeframe.

Once your order has been shipped, you will receive a confirmation email that includes a tracking number.

You can use this tracking number to check the delivery status of your package.

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, such as:

We appreciate your understanding in such situations.

Please ensure that your shipping address is accurate and complete at checkout.

YueDesk is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

If your package is lost or arrives damaged, please contact us within 7 days of delivery.

Provide your order number and relevant photos so we can review the issue and assist you accordingly.

If you have any questions regarding shipping, please contact us:

📧 service@yuedesk.com